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About the Book About the Author
This book gives you insight into how customer service can be delivered in a simple and excellent way not compromising on cost or quality.
It gives you the following benefits
* Maintaining your customers at the sametime ensuring better relationships with them
* Identifying challenges and providing solutions
* Increase in profits while maintaining quality service
Anthony Assih has over 10 years experience in working in customer service. This was gained through knowledge and working with businesses.
His passion is to help businesses understand their customers, maintain them and grow in their industry.
Educated at University of Westminster with BA(Hons) Business Management-Marketing.
